When It Is Used
Use it when a persistent problem makes it hard for the client to notice better moments or workable responses that already exist.
Exception Questions for identifying what already works
Exception Questions is a strengths-oriented reflection tool for practitioners and clients working with a persistent problem. It helps identify specific times when the problem was less intense, absent, or handled more effectively, and captures the actions, conditions, or supports associated with better functioning.
Use fictional examples to capture exceptions and review workable factors.
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Tool guide
Learn more about this tool
Use this background section to understand when the tool fits, how practitioners use it, and what to consider before sharing it with clients.
No Exception Yet
If no exception is identified, the result can preserve an unresolved state rather than forcing positivity.
Limits
The tool does not score symptoms, infer causality, or generate treatment recommendations.
Does the client have to identify an exception?
No. If the client cannot identify one yet, the tool can preserve an open or unresolved state.
Does the tool prove what caused the better moment?
No. It records reported associations across actions, conditions, and supports without claiming causal certainty.
What gets saved after the demo?
The tool and selected settings are saved. Fictional problem contexts and sample exceptions are not saved as real client data.