When It Is Used
Use it after parenting support so feedback reflects the parent's actual service experience.
Client Satisfaction Questionnaire for Parenting Service Feedback
The Client Satisfaction Questionnaire is a ready-to-send post-service feedback measure for practitioners and program reviewers. It helps collect parent feedback about satisfaction with the intervention and perceived fit so service acceptability can be reviewed and improved.
Preview the parent feedback form and review a sample satisfaction summary.
Interested in using Client Satisfaction Questionnaire with clients? Request access now.
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Tool guide
Learn more about this tool
Use this background section to understand when the tool fits, how practitioners use it, and what to consider before sharing it with clients.
Individual And Program Views
Individual feedback supports service episode review, while aggregate summaries support program-level service acceptability review when response counts are available.
Important Limits
The tool does not infer clinical outcomes, adjudicate complaints, automatically evaluate staff, or run unsupported sentiment analysis.
When should the questionnaire be sent?
It should be sent after a parent has received parenting support.
Can practitioners edit the satisfaction questions?
No. Questionnaire content, response options, scoring, and summary rules are fixed by the questionnaire definition.
Can feedback be summarized across a program?
Yes. Aggregate summaries can be shown where enough responses exist and counts and time periods are clear.
Does the tool judge service quality automatically?
No. It summarizes reported feedback and does not invent service-quality conclusions.