When It Is Used
Use it when multiple providers, agencies, or informal supports are involved and coordination depends on understanding each party's role.
Service Provider / Care Team Map
Service Provider / Care Team Map is a case-management coordination tool for practitioners working with multiple providers, informal supports, or agencies. It helps map the care network, responsibilities, and communication pathways so gaps and overlaps can be recognized.
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Tool guide
Learn more about this tool
Use this background section to understand when the tool fits, how practitioners use it, and what to consider before sharing it with clients.
What It Captures
The map captures parties, roles, responsibilities, contact or communication pathways, gaps, overlaps, and unknown states.
Important Boundary
The tool does not infer legal status, consent, care quality, authority, provider performance, or automate communication.
Can informal supports be included?
Yes. Informal supports can be included even when formal contact details are incomplete.
Does the tool determine whether someone is authorized to receive information?
No. The tool maps roles and communication pathways entered by the practitioner; it does not infer consent or legal authority.
Can one responsibility belong to multiple parties?
Yes. Shared responsibilities can appear as overlaps, and responsibilities with no party can appear as gaps.
What is saved from the demo?
The fixed care team map tool is saved. Fictional network content is not saved as real client data.